Contact information

We are here to help! If you have questions about our products, orders, delivery, returns, or refunds, please contact the VELNORIUM support team.

Store Information

Store Name: VELNORIUM

Legal Business Name: VELNORIUM

Country: Pakistan

Customer Support

Email: velnoriumsupport@gmail.com

WhatsApp: +92 371 1473756

Phone: +92 371 1473756

Business Address

Shergarh Renala Khurd Road, Renala Khurd Road 56140, Okara, Punjab Pakistan

Support Hours

24/7 Hours

Response Time

We aim to respond to customer inquiries within 24–48 business hours.

Response times may vary during weekends, public holidays, or busy periods.

What Can We Help You With?

  • Product information and availability.

  • Order placement and confirmation.

  • Cash on Delivery inquiries.

  • Shipping and delivery updates.

  • Return and refund requests.

  • Exchanges and damaged products.

  • General customer support.

We appreciate your interest in VELNORIUM and look forward to serving you!